Terms of Service for Watchlog

Effective Date: December 6, 2024

Introduction

Welcome to Watchlog! By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Account Usage

• Users must not share their API keys, server addresses, or other confidential details provided by Watchlog with anyone else.
• You are responsible for all activities under your account. If you suspect unauthorized use of your account, you must notify Watchlog immediately.

Payment and Invoicing

• Users are required to settle issued invoices within one week of receipt. Failure to do so may result in data deletion.
• If invoices remain unpaid for a period of three months, Watchlog reserves the right to block the user’s account permanently.

Refund Policy

Watchlog aims to provide high-quality services to its users. However, if you are not satisfied with your purchase or have encountered an issue, you may request a refund under the following conditions:

• All refund requests must be submitted within 7 days of your subscription purchase or renewal date.
• Refund requests should be made by contacting [email protected] with your account details and the reason for the request, or by submitting a support ticket through your Watchlog dashboard.
• We may offer a pro-rated refund based on the portion of the subscription period remaining and the extent of services already used.
• We reserve the right to decline a refund if we believe the request is fraudulent or made in violation of these Terms.
• If approved, refunds will be processed to the original payment method within 14 business days.

Data Responsibility

Users are responsible for the data they upload and manage through Watchlog. Watchlog shall not be held liable for any data loss resulting from non-compliance with the payment terms or account misuse.

Termination of Service

• Watchlog reserves the right to suspend or terminate accounts at its sole discretion if users violate these Terms, applicable laws, or other policies.
• Users whose accounts are terminated will lose access to all services and may have their data permanently deleted.

Prohibited Activities

• Engaging in any activity that disrupts or harms the Watchlog platform.
• Using Watchlog for unlawful purposes or to violate the rights of others.
• Sharing sensitive account details, including API keys and server addresses, with unauthorized parties.

Limitation of Liability

Watchlog is not responsible for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the maximum extent permitted by law.

Changes to the Terms

Watchlog reserves the right to modify these Terms at any time. Users will be notified of significant changes, and continued use of the services constitutes acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Email: [email protected]
• Website: https://watchlog.io

Thank you for using Watchlog!